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Customer Relations Manager – Sutton Coldfield
Salary: £40k - £50k per annum
Experienced Customer Relations Manager – Sutton Coldfield
Location: Sutton Coldfield / B73 – on site
Start date: ASAP
Salary: Starting salary £40k per annum
Duration: Permanent / Full time
Are you a people-first professional who thrives on building meaningful relationships and creating positive experiences? We’re working with a truly inspiring care provider in the Birmingham area, and we’re looking for an experienced Customer Relations Manager to join their welcoming and supportive team on a permanent basis.
This is far more than just a job, it’s an opportunity to be part of a care home that genuinely values its team just as much as the residents and families they serve.
Why This Role is Special
In this full-time, on-site role, you’ll play a vital part in shaping the resident journey.From the very first conversation to their long-term happiness and wellbeing. You’ll be the welcoming face families turn to during life-changing decisions, providing guidance, compassion, and clarity every step of the way.
You’ll work closely with dedicated care and marketing teams to drive both engagement and occupancy while helping to build a strong, positive presence within the wider community.
The care home you’ll be joining is built on deep-rooted values, where kindness isn’t just expected, it’s celebrated. Staff here are nurtured, supported, and encouraged to grow, with a shared belief that when the team feels valued, residents receive the best care possible.
What You’ll Be Doing
What We’re Looking For
What’s In It for You?
Ready to Make an Impact?
If you’re looking for a fulfilling role where your people skills and passion for care can truly shine, we’d love to hear from you.
Join a care home that values its team as much as the residents they care for and start the next chapter of your career with purpose and pride